We are available to our customers round the clock. I am happy to help you further at any time and in a timely manner. If I misunderstood your query anywhere or if I can be of further assistance, please let me know. If you require any further assistance please mail us with the results. We appreciate your support and cooperation. Please get back with observations and results, it is our responsibility to serve our esteemed customers like you in the best possible way. I believe that the information provided above will resolve the issue. And restart the computer to save the changes. Again perform the above steps to open 'Windows Firewall' dialog box.Īfter completion of the steps, click Apply & OK. In Run dialog box, type 'firewall.cpl' and press OK.ģ. To add 'HPSLPSVC32.DLL' file to Firewall exception list, perform theĢ. Right click on it and select 'Stop' option and close the Services dialogĪdding HPSLPSVC32.DLL file to Firewall exception list: Locate 'HP Network Device Support' service in opened Services windowģ. Click Start and then click Run and in the run window type services.mscĢ.

The steps for stopping 'HP Network Device Support' service are:ġ. Stopping 'HP Network Device Support' service: If the issue still appears, we need to perform the below steps. 'Download and install update 927891' & 'Download and installĪfter installing the two patches, restart the computer and check the result. The patches to be installed are given below. We can resolve the issue by Installing Patch from Microsoft Link:Īfter opening the link, we need to install 2 patches. George, I have provided the detailed information in simple steps to isolate and troubleshoot the issue and I request you to perform them step by step in a sequential manner. I am sure by working together we can resolve the issue. Please do not worry we are here to assist you in best and possible manner. I appreciate your efforts in trying to resolve the problem. I truly regret for the inconvenience caused. I understand from your email that the HP Digital Imaging Monitor is putting a constant drain on over 50% on your CPU.

This is _ from HP All-in-One Technical Support Team and this reply is in regard to the issue related to HP Photosmart C7280 All-in-One Printer. Please advise on a solution to this problem. I have tried to disable this feature, but in doing so I lost the ability to print after a short time. 'The HP Digital Imaging Monitor is putting a constant drain on over 50% on my CPU.

Then I uninstalled and reinstalled the printer, and contacted HP with the following query. I was instructed to go into the services and disable this feature and it did solve my problem, however I lost the ability to print after a short time.

I recently posted on this board, and was assisted with a CPU usage problem that turned out to be caused by the HP Digital Imaging Monitor.

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